Insurers Need To Upgrade Writing Skills

Forget about good grammar and the other niceties of English. The insurance profession has a vested interest in helping its employees master writing skills that go way beyond the many organization, phrasing and format issues that need to be addressed in a writing training course.

Clear, concise writing is helpful to individuals and to whole departments for many reasons. Here are five real-world concerns that link the importance of effective writing skills training to the vital and more global needs of insurance companies, especially claims and underwriting departments:

Scarcity of Good People. In the decade ahead, there will be an increase in the need for claims adjusters and examiners. While insurance companies in cities such as Atlanta, New York or Seattle might be able to find a pool of new adjusters, there are many locations that will have to do a lot of searching to find the right people.

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