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Being ‘AUGIED’ Ain’t Bad

To The Editor:

Ara Trembly’s June 3 “Technology Enabled” column (“Help! Agents Have Been AUGIED,” page 33) had the best of intentions, yet missed the mark. In addition, he also failed to understand that 15 surveys are really the direction for 15 future market force demands. [Editor's Note: One agent cited in the column about the AUGIE survey on agency technology lamented that 'This is easily the 15th year in a row filling out the same questions."]

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