Claim Woes Go Both Ways

To The Editor:

Kudos to Cathy Divodi, vice president of ART Insurance Service in Walnut Creek, Calif., for her May 13 opinion piece (“Poorly Trained Adjusters Burden RMs.”) Notwithstanding Ms. Divodi’s conclusions, however, adjusters have no monopoly on cluelessness.

Rehash adjuster bloopers and claims people can match you and raise you one with tales of risk manager follies:

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