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Survey Says Agents Plead For Non-Proprietary SystemOrlando

A preview of the long-awaited results of the massive agent technology survey conducted by the ACORD User Groups Information Exchange revealed new information on agent tech spending patterns and broadband usage, but otherwise confirmed the conventional wisdom that agents dont like proprietary carrier systems and dont appreciate duplicate data entry.

“One of the most surprising things was how so much of it wasnt that surprising,” said Rick Gilman, vice president of Pearl River, N.Y.-based ACORD, who conducted a briefing on the AUGIE results here during the ACORD Technology Conference.

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