New RIMS Pres. Puts Skills To The Test

In the year that Christopher Mandel has served as assistant vice president of enterprise risk management for the United States Automobile Association in San Antonio, Texas, his risk management skills have been severely challenged.

The insurance market was already hardening before Sept. 11, but terrorist attacks and the Enron accounting debacle put even more pressure on capacity and pricing, making it that much harder to wrap up renewals for workers' compensation, casualty, directors and officers, and aviation coverages.

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