Arbella Insurance Group signed a five-year, $20 million contractwith CGI Group. CGI will supply full document management servicesto the New England P&C insurance carrier so that Arbella willrealize cost savings, improve client services, and gain access toenhanced technology.

After digging out of seven feet of snow, Olean, N.Y.-basedIroquois Group signed a deal with BrokerSecure (part of theInsureZone family of Secure companies). BrokerSecure will deliver aprivate-label Web platform for Iroquoiss 1,225 member-agents toobtain quotes and bind policies for small commercial insurance.BrokerSecure will also create a full-spectrum, Iroquois-brandedservice center for post-sales fulfillment and support.

The Blue Cross and Blue Shield Association (BCBSA) has agreed topromote Vitrias products to its 43 member plans. The five-yearagreement concerns Vitrias BusinessWare, which allows companies tointegrate information systems both within and outside of theenterprise.
COPIC Insurance Company has gone live with DTIs Oasis product line,including Oasis Policy Management, Claims Management, FinancialManagement and Risk Management components.

AAA Life Insurance completed implementation of VerianTechnologies ProcureIT. The carrier is replacing a paper-basedsystem with the ProcureIT software. It is currently being used by37 departments.

Unitrin Property and Casualty Group signed a three-yearpartnership agreement with ProcessClaims. The new agreement (its arenewal), covers ProcessClaimss Web-based claims managementsolution.

Grange Insurance Group selected Applied Systems Diamond SystemPC-based policy processing solution to facilitate real-time policyrating, underwriting, issuance and billing functions.

IBM, State Auto Insurance and Mutual of Enumclaw have allselected Fair, Isaac and Companys Decision System to deploy, manageand improve their unique customer relationship strategies.

Nevada General Insurance Company has chosen Applied SystemsDiamond System to facilitate the [carriers] real-time policyrating, underwriting, issuance and billing functions.

PMA Re tapped Sengen to redesign its Web site. According to thecarrier, Sengen reviewed the site to identify usability challenges(which used to be called problems) before beginning work.

Indiana Construction Industry Trust (ICIT) has licensed GenelcoSoftware Solutions Health Benefit Management System and GroupWeb toprocess claims and administer coverage to its customers.

SafeCo Insurance selected and implemented Bisyss appointpak.cominsurance licensing solution to process agents appointments,terminations, and certification letter requests.

Things are hopping for Prelude Software, which licensed itsPayPilot software to several carriers, including Louisiana FarmBureau and Southern Farm Bureau (for processing and printingchecks) and the Pennsylvania Medical Society Liability InsuranceCompany (for check processing and security).