Customers To Insurers: Don't Call Us

By Daniel Hays

NU Online News Service, March 29, 9:29 a.m. EST?An online Internet survey of insurance consumers has found that most prefer to pick up a telephone to contact their insurer, and if the phone service is unsatisfactory they are ready to switch insurance providers.

Continue Reading for Free

Register and gain access to:

  • Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.