Bank M&As Can Breed Culture Clashes

Over 300 insurance agencies can now attestto life after being acquired by a financial institution. Despitevarying goals, many agencies and their financial institutionpartners are achieving a successful integration, particularly inthose transactions where the relationship is founded on realisticexpectations and honest communication.

Failed bank-agency combinations, on the other hand, are often abyproduct of poor communication, unrealistic expectations andbroken promises, which almost always lead to dissatisfaction andturnover.

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