Agents Must ACT To Keep Up In Tech Race

Given the fact that computers are only as smart as the people who use them, independent agents are going to need all the tech support they can get.

For that reason alone, it was welcome news when the Independent Insurance Agents of America announced the formation of the Agents Council For Technology nearly two years ago. However, the big question was exactly what ACT was going to do. As a joint initiative of agents, insurers and vendors, ACT risked duplicating the efforts of ACORD and agency management system user groups.

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