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‘Dollars and Cents’Talk Needed TO Show Worth Of Investigators

An insurance company executive counseled insurance investigators that they need to focus on speaking the language of top management executives at a conference here.

John Motley, senior vice president for claim services at Travelers in Hartford, Conn., told investigators attending the annual seminar of the International Association of Special Investigation Units that its members need to let company managers two or three levels above them know the benefits of their work to the company.

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