Proprietary Interfaces: Deluge On The Front Line

The word "proprietary" continues to send chills down the spines of agents and brokers who recall the era of the green screens–a mainframe expression referring to a non-graphical, code laden computer display with green text on a black background.

These insurer terminals were used in agencies to rate, issue and maintain policies. And they were, in many cases, the same devices used by insurer employees. In other cases, the user-interface was modified and simplified for the agency. Such devices empowered the agency in many ways.

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