Info-gathering Devices Produce Data Flood The smart chips and the satellites to upload the collected data routinely installed in cars, appliances, radios, CD players, phones and other electronic devices since 2002, are producing information on usage patterns. While privacy advocates vow to fight court rulings allowing this information to be used, it appears inevitable that the magnitude of the information being created, the multiple means by which it is being collected, and the plethora of emerging commercial applications ultimately will lead to its acceptance.
Implications for p-c insurers:
New data are available for establishing exposures and classifications. Customer segmentation techniques continue to be refined, and increasingly used in both underwriting and pricing.
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