Tech Will Rule In Agent Future Technology will help make or break independent agents in the years ahead, one leading agent official contends.
Real time processing of information and policies will be one of the key demands in the future by both consumers and agents, pointed out Jeffery Yates, director of the Agents Council for Technology, the technology arm of the Alexandria, Va.-based Independent Insurance Agents of America.
Clients are looking for the insurance transaction to take less and less time, Mr. Yates noted. It will be up to both agents and companies to provide the systems that will speed up completion of insurance transactions–whether that means just obtaining information or binding a policy–within minutes instead of days, he said.
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