Welcome to the resource for IT professionalsand managers in the insurance and financial industries. In this newmagazine from The National Underwriter Co., you'll find solutionsfor your hardware, software and network needs with monthly updates,product reviews and in-depth reports from experts in thefield.

cover stories:
When Good Warehouses goBad
Is your data warehouse project doomed to fail? Statisticallyspeaking, yes. But you can shift the odds in your favor. Datawarehouses fail precisely because they are conceived and built asdata warehouses.

Data Warehousing - WhatWorks?
There's an insurance company CTO who isalways happy to give me a few minutes of his time simply because ittakes him away from the staff meeting on a data warehouse project."It's like watching paint dry," he said.

Data WarehouseProducts
What there is, and what the companiessay you can do with it. A list of products for your datawarehousing needs.

feature stories:
Carrier, KnowThyself
Implementing the right CRM solution means knowing what you need.It's not as simple as you think.

CRM Solutions
Need CRM? These nine products are a great place to start.

departments/columns:
Tech Update
The latest insurance technology news and information.

Stats Watch
Getting Your Piece of the Pie. The IT job market is still tight.What does that mean for managers?

Cases in Point:

• Premier Insurance Co. ofMassachusetts/ Intelligent Environments
  Premier helps its agents help customers follow the claimsprocess.
• 21st CenturyInsurance/Jacada
  This direct writer wanted to be even more direct and let customersdo their own policy maintenance.

Trends andTechnology
Demystifying .Net. This summer, Microsoft is unrolling beta two ofASP.Net. Are you ready?

The HumanFactor
Good Fences Make Good Workers. Need tokeep your users from accessing the dark side of the Net? Here'swhat to think about.

the regulars:
Editor's Note

Advertiser Index

What's Happening

End User