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New Perspectives On Preserving Documents

A mounting dilemma for the insurance industry is the long-term preservation of digital information, whether source documents (i.e., paper-based applications and claims that have been scanned) or e-mail correspondence.

The growth of electronic communications based on pictorial content, commonly referred to as infoimaging, adds another layer of digital documents. Unlike the general consumer world, where seven years is often considered a “lifetime,” underwriters are well aware that their records must be accessible, unaltered, and able to be comprehended 50 to 100 years from now.

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