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Hartford Surveys RMIS Needs

The ability to review individual claims and adjuster notes ranks as the most important component of one insurers risk management information system, a survey of its customers has revealed.

The Hartford surveyed an estimated 2,000 users to determine if its risk management information system, named @venture, was giving its users everything they needed, said Judson Barker, vice president of marketing at Hartford Specialty, a division of the Hartford, Conn.-based insurance and financial services company.

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