RIMS' newly elected president Mr. Scott Clark discusses how his job as risk and benefits officer for Miami-Dade School District prepared him to take over the Society, his risk-related successes, legislative measures that RIMS will pursue in 2011, and his goals for the Society�s membership.

Mark Breading, a partner with the research and consulting firm Strategy Meets Action (SMA), discusses his latest research on Customer Communication and Content Management with Bob Hyle, editor-in-chief of Tech Decisions.

Tech Decisions editor-in-chief Bob Hyle and Bill Sinn, strategic industry director in the insurance practice at Pitney Bowes Business Insight discuss what insurers are doing and should be doing to prepare...

Merit Smith, vice president with the Robert E. Nolan Co., discusses the problems insurers face in dealing with their data as they employ predictive analytics. Smith speaks with Bob Hyle, editor-in-chief of Tech Decisions magazine.Merit Smith, vice president with the Robert E. Nolan Co., discusses the problems insurers face in...

Jeffrey Rieder, president of the Ward Group discusses performance metrics in the insurance industry with Tech Decisions' editor-in-chief Bob Hyle.

Donald light, a senior analyst with Celent, discusses customer relations with Bob Hyle, editor-in-chief of Tech Decisions.

Howard Mills, director and chief advisor for the insurance industry group at Deloitte, discusses risk management and government regulation issues with Bob Hyle, editor-in-chief of Tech Decisions magazine.

Forrester senior analyst Ellen Carney speaks with Tech Decisions editor Bob Hyle about the challenges facing insurers in the area of enterprise content management.