The push to upgrade legacy policy administration systems has been going on for the last decade, but the newer systems have significant upgrades over systems just five years old. John Pettit, president and CEO of Adaptik, talks about policy systems in a podcast with Bob Hyle, editor-in-chief of Tech Decisions...

Are you protecting your company's brand through social media? Tower group's research director Karen Pauli discusses what insurance carriers need to be doing in terms of social media and how they can help their agency partners.

In this podcast, Frank Petersmark, CIO advocate for X by 2, discusses what insurance carriers are doing to gain control over the increasing amount of data being collected and how they are turning it into actionable information.

In this podcast, Frank Petersmark, CIO advocate for X by 2, discusses what insurance carriers are doing to gain control over the increasing amount of data being collected and how they are turning it into actionable information.

Euan King, CEO North America for the Innovation Group, discusses key transformation issues for the insurance industry with Bob Hyle, editor-in-chief of Tech Decisions magazine and technology channel editor for PropertyCasualty360.com

Leah Hollstegge, manager of Ward Group, discusses the results of a recent Ward Group benchmarking study on IT outsourcing in which the benchmarking company reports more than half of carriers are achieving negligible cost savings.

Kitty Ambers, AIMS Society executive director, talks with Rick Gilman of the Personal Lines Growth Alliance, on the importance of marketing and sales training for independent agents.

Steve Anderson, executive editor of The Anderson Agency Report (TAAR), talks with Rick Gilman of the Personal Lines Growth Alliance, on how independent agents can "take back personal lines" from direct writer and online competitors.