Fallen Tree and Rodents February 2, 2012 I have a question on a HO-3 policy. Our insured had a tree fall on the roof punching a hole through it; the…

A question of earthquake or storm damage rendering house unhabitable.

Mileage Reimbursement February 7, 2012 We have an adjuster that says the FIRST 1,000 MILES of extra mileage incurred is paid .51 per mile and then…

When a water tank ruptures is that an explosion?

In this column that appeared in the January 2010 issue of Claims Magazine, FC&S Associate Editor Susan Massmann discusses vacancy issues.

Questions of fact exist when a slow leak causes a pipe to burst causing water damage.

Replacement Vehicle Coverage under PAP December 6, 2011 When a covered auto is replaced, when does coverage cease on the vehicle being replaced? Example:…

Stolen Car Keys and Coverage under the PAP December 6, 2011 The claim is simple. A car was broken into and the insured's purse was stolen. In the purse…

Custom Furnishings Exclusion Applies to Pickups or Vans Under form PP 00 01 01 05, dealing with exclusion 10 under physical damage, it refers to custom…

Stolen Kindle and E-Books December 5, 2011 Has anyone heard of theft coverage for Kindles and the books they may contain at the time of theft? Vermont…