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George Fay, executive vice president, worldwide property and casualty claim for Chicago-based CNA Financial, said: "It is absolutely, morally wrong to pay a fraudulent claim. My company will not commi
The study found that while 33 percent of consumers who shop because of price ultimately switch, nearly 75 percent of consumers who shop because they have experienced poor customer service switch carri
Based on initial reports of structure and home loss, it is anticipated that insured losses could exceed $25 million, said Boston-based AIR Worldwide Corp. At that level the fire meets the definition o
The American Medical Association has called for investigations into potential conflicts of interest posed by joint ventures between store-based health clinics and pharmacy chains, which one expert sai
Steve Bennett, assistant general counsel for the American Insurance Association, said the funds have outlived their usefulness in that they lead to "friction" costs that do not serve the working publi
The Public Risk Management Association (PRIMA) said it has added a new employee safety training feature to its Online University, which offers training for risk management, safety and human resources/
The Public Risk Management Association (PRIMA) said it has added a new employee safety training feature to its Online University, which offers training for risk management, safety and human resources/
"Most businesses these days are concerned with e-security issues, but only a small portion of them do anything about it," said Jim Ruel, senior vice president of small-business insurance at The Hartfo
LAS VEGAS--The former president of Florida's insurer of last resort told an industry group meeting that a national catastrophe fund would make more sense as a reinsurance program than as a primary insu
LAS VEGAS--Quick action after a water loss can reduce the cost of a claim and at the same time keep the policyholder happy, which is the primary job for insurers, adjusters and contractors, an instruct
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