Novarica, a research and advisory firm, released three new executive briefs on best practices for insurer IT and business leaders. Two of the briefs, Avoiding the Pitfalls of Over-Customizing: A Checklist for Policy Administration Projects, and Best Practices in Insurance Software Negotiations, are guides that help CIOs develop best practices...

With more than four decades of insurance experience under his belt, Elliott Jones has seen a lot of changes in the insurance industry, but none so personally important as the progress of diversity within the insurance community.

The clout of risk managers within insurance organizations is growing, a new survey shows, with the majority of chief risk officers now reporting directly to either the CEO or CFO.

The public is less tolerant of insurance fraud, but 24 percent of those surveyed think padding claims is acceptable.

Despite two years of historic insured natural cat losses, property claims satisfaction remains high. Even so, FNOL interactions can be improved.

Novarica, a research and advisory firm, released three new executive briefs on best practices for insurer IT and business leaders. Two of the briefs, Avoiding the Pitfalls of Over-Customizing: A Checklist for Policy Administration Projects, and Best Practices in Insurance Software Negotiations, are guides that help CIOs develop best practices...

Aspen Insurance's CEO discusses the strategy at work in its U.S. operation, including the recent decision to reduce its earthquake and wind exposure in the U.S. Property market.

Every claim situation is a unique tangle of claimants, litigants, insurers and coverage policies, at the heart of which is a disruptiveand potentially catastrophicsituation that must be converted into a coherent spreadsheet of data determining fair compensation for the affected parties.