State Auto Financial Corp. reports $6.2 million in net income for the 2013 second quarter, up from a loss of $2.7 million in the second quarter of 2012.

Ohio BWC special investigators not only saved the state $55 million but also doled out 236 referrals for prosecution of workers' comp fraudsters.

Enterprise Content Management has made life easier for insurance carriers for most of the 21st century, but as content has changed it seems fair to wonder what lies next for an industry where content remains king.

Enterprise Content Management has made life easier for insurance carriers for most of the 21st century, but as content has changed it seems fair to wonder what lies next for an industry where content remains king.

Industry surveys of claims professionals have found that while improving the claims process is top of mind for many, their claims management systems lack the capabilities to drive customer retention and bottom line results.

Industry surveys of claims professionals have found that while improving the claims process is top of mind for many, their claims management systems lack the capabilities to drive customer retention and bottom line results.

Second-quarter net income at Hanover Insurance Group jumped to $53.4 million from $20.8 million a year ago on higher rates and better exposure management, the company says.

Allstate Corp. second-quarter net income increased slightly to $434 million on lower catastrophe losses.