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Along with the positive psychological attributes that are pushing you forward, you may have some negative mental habits that are holding you back.

The acquisition aims to provide insurance agents, brokers and MGAs with access to new innovation and scale to accelerate business growth.

A strong digital strategy enables insurance agents to improve prospecting, customer service and more.

To avoid a race to the bottom on price, middle-market insurers should consider becoming the hub in a comprehensive network of business support solutions.

Is the awarding of contingent dollars always sound, and does it deliver the right results?

While there may be other CRM implementation fails, these five are the ones that can have the biggest impact on your customer and employee experience.

With the myriad of plans and programs that must be managed, it's easy to see why CRM for insurance is a way to foster improved communication as well as topline and bottom-line growth.

In this three-part series, John Sarich discusses the pros and cons and the future of CRM technology for insurance carriers and agents.