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New technologies could be used to improve the customer service experience when it comes to how quickly insurance claims are handled.

For insurers, better understanding their data provides more significant competitive advantages.

The right implementations can help carriers balance time, expenses and resources efficiently.

Given the upward trend in costs over the last 20 years, why have we seen a decrease in rates the last few years?

A.M. Best's new report indicates a reduction in net underwriting income despite growth in net earned premiums for the first six months of 2019.

Drone technology enables faster claims processing, a reduction in loss adjustment expenses and improved claims adjuster safety.

Is the awarding of contingent dollars always sound, and does it deliver the right results?

Today's reliance on broad historical planning is being replaced with data-driven precision forecasting.