Claims executives have implemented several process changes in an attempt to identify subrogation potential earlier in the claims process and digitize the steps that follow. (Photo: Andrii Yalanskyi – stock.adobe.com)
Inflationary pressures, rising loss costs, and an incredibly tight labor market are creating significant pressure on insurance carriers, driving a laser focus on performance. Premiums are increasing though investment returns are declining. Insurers seeking opportunities to drive results have another option: subrogation, the second largest source of direct revenue.
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