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Although the technologies, demographics and laws concerning social media continue to change and develop, the use and usefulness of social media content in evaluating insurance claims are here to stay.

In Pennsylvania an unofficial litmus test is emerging, requiring counsel to have at least an indication that content on a social networking site will contradict a litigant's testimony or claims, before the court will grant access to "private" information on such sites.

Given the swell in user-generated content housed on social media sites, it is no surprise that insurance claims adjusters and fraud investigators turn to these sites when conducting investigations. Navigating the social media landscape, however, can be tricky. Here's what you need to know.

Social networking Internet sites present their users with a vast array of personal and business opportunities, but these opportunities are accompanied by new risks.

If a claimant or plaintiff is foolish enough to leave his or her social media privacy settings such that they allow virtually anyone to view personal posts, then this becomes a legitimate area ripe for claims investigation and legal discovery.

In the current austere economic climate, there is valid concern among government entities that reduced budgets will hamper their ability to fund the appropriate risk-control tactics and polices around hiring and screening seasonal employees and volunteers. Just one instance of sexual abuse or molestation can generate great economic costs to...

Safeguards and common sense keep agencies safe in Cyberspace

Learn about the emerging and more concerning risks for public entities and what can be done to help manage them