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Four emerging risks and neglect keep homeowners and insurers up at night.

The concept of self-service is evolving as auto consumers, particularly those of the Gen Y era, desire more control and better access to the claims process, from FNOL to resolution.

Consumers, especially Millennials, desire more control of the auto claims process, from FNOL to resolution.

Consumers, especially Millennials, desire more control of the auto claims process, from FNOL to resolution.

Make an impact--or understand your new hire--with the insights from our panel of Millennials, who discuss social media, legislative issues and mentors.

State farm last year quietly opened a storefront in Chicagos trendy Lincoln Park. Theres nothing about the location to suggest insurance; a peek inside reveals a coffee bar, comfy furniture and young java drinkers working on their laptopsjust like any Starbucks.

Looking for engagement, State Farm has opened a coffee house on Chicago's North Side. Is this idea perky or grounds for dismissal?

As technology has grown, so too have the ways different generations have come to use the devices.