{
  "author": {
    "name": "Neal Lowell",
    "webUrl": "/author/profile/neal-lowell/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 4,
    "social": [],
    "articles": [
      {
        "uri": "/2013/06/01/putting-consumers-in-the-drivers-seat/",
        "title": "Putting Consumers in the Driver’s Seat",
        "byline": "Neal Lowell",
        "kicker": "",
        "prettyDate": "June 01, 2013",
        "timeToRead": "14 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/neal-lowell/",
            "name": "Neal Lowell"
          }
        ],
        "kickerNode": [],
        "summary": "The concept of self-service is evolving as auto consumers, particularly those of the Gen Y era, desire more control and better access to the claims process, from FNOL to resolution.",
        "body": null
      },
      {
        "uri": "/2013/05/29/self-service-in-a-new-era-of-auto-claims/",
        "title": "Self-Service in a New Era of Auto Claims",
        "byline": "Neal Lowell",
        "kicker": "News",
        "prettyDate": "May 29, 2013",
        "timeToRead": "14 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/neal-lowell/",
            "name": "Neal Lowell"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
            "sectionName": "News"
          }
        ],
        "summary": "Consumers, especially Millennials, desire more control of the auto claims process, from FNOL to resolution.",
        "body": null
      },
      {
        "uri": "/2013/05/29/self-service-in-a-new-era-of-auto-claims/",
        "title": "Self-Service in a New Era of Auto Claims",
        "byline": " Neal Lowell ",
        "kicker": "News",
        "prettyDate": "May 29, 2013",
        "timeToRead": "14 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/neal-lowell/",
            "name": "Neal Lowell"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
            "sectionName": "News"
          }
        ],
        "summary": "Consumers, especially Millennials, desire more control of the auto claims process, from FNOL to resolution.",
        "body": null
      },
      {
        "uri": "/2013/02/25/identifying-exact-vehicle-parts-with-latest-vin-technologies/",
        "title": "Identifying Exact Vehicle Parts with Latest VIN Technologies",
        "byline": "Neal Lowell, Tanya Elkins",
        "kicker": "",
        "prettyDate": "February 25, 2013",
        "timeToRead": "5 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/neal-lowell-tanya-elkins/",
            "name": "Neal Lowell, Tanya Elkins"
          }
        ],
        "kickerNode": [],
        "summary": "With its combination of AudaVIN and option-driven databases, Audatex can decode VINs, gather critical RPO details, and link this valuable data directly to the vehicle parts and valuation data.",
        "body": null
      }
    ]
  }
}