With the rapid digitalization of services, maintaining personal relationships with customers is a challenge. Here's how to overcome it.

The latest Insurance Speak podcast features Larry Chasin's insights on the impact of an unusual wildfire season on California's vineyards.

Highlights from the December 3 webcast "How Consumer Driven Telematics Data Helps Price with Precision."

Tony Caldwell shares his insights on how to thrive in a virtual world.

The resources required to build technologies from scratch are labor-intensive, and when carriers have a way to shorten the time to market, they achieve a competitive edge.

Facing rapid automation, insurance agents must adapt to evolving tech and customer needs to be successful, trusted advisors.

Insurance Speak: As business interruption cases move through the courts, well-known consumer attorney Brian Kabateck shares what insurers should be watching.

The technology landscape is fast-changing, and as customer demands shift, companies require strategies that help them stay agile.