Business process outsourcing continues to be a major focus of attention for insurance carriers, according to the analysts from Celent who prepared the report: "Insurance Business Process

Travelers has announced the release of the Key Performance Indicators (KPI) Dashboard, a new feature of the carrier's e-CARMA Risk Management Information System application. The KPI Dashboard allows

The National Farmers Union Mutual Insurance Society Limited (NFU Mutual) and Guidewire Software have announced NFU Mutual has selected Guidewire BillingCenter as its new billing system. Sentry

Even though organizations see a greater need for enterprise risk management, especially in light of the economic downturn, a majority have not increased support for their ERM programs, a survey has found.

As a former director of operations at CSE Insurance Group, Lee Baumgartner is well aware of the needs of the carrier's users. That knowledge has come in handy as the industry veteran coordinates his

Continuing in its effort to beat out Max Capital with a rival bid for Bermuda-based IPC Holdings, Validus Holdings has upped its offer to shareholders of the targeted property-catastrophe reinsurer.

Duck Creek Technologies, a provider of software and services for the insurance industry, announced the release of its new Duck Creek billing solution, a Web-based .NET system designed to support the

Independent agencies that do an outstanding job selling insurance and providing risk management services for their clients are urged to enter the 2009 NU "Commercial Insurance Agency Of The Year" award program, with entries due July 13.