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Insurers are using relationship analytics to identify and confront factors affecting customer satisfaction while forging solutions, which may include changes in personnel, processes, and vendors.
Shaping health care and financial services regulatory reform legislation to the interests of their members will keep property and casualty insurance lobbyists busy throughout 2010.
The revelations surrounding Tiger Woods' infidelities have helped one broker promote a new coverage aimed at organizations that built their branding campaigns around a celebrity whose reputation becomes tainted.
While battles over health care reform got most of the headlines here this month, Congress tackled a host of other issues of keen interest to property and casualty insurers and producers.
The property and casualty insurance industry's consolidated net income through the first three quarters of 2009 improved dramatically, although association leaders warn there remain plenty of reasons for concern.
The Hartford Financial Services Group, Inc. will celebrate its 200th anniversary with a new marketing campaign that includes a refreshed brand and new advertising.
The Hartford Financial Services Group, Inc., will seek to improve driver safety among its insureds by working with an outside vendor committed to using technology to improve driving behavior.
Insurance agents and brokers should focus on the medical loss ratio in the healthcare reform legislation because it will determine their future commissions, a healthcare law and policy expert says.
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