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Allstate’s recent $1 billion acquisition of Esurance is credit-positive for Allstate and gives the insurer a platform to compete in the rapidly growing direct auto-insurance channel, according to Moody’s Investors Service.
Given that consumers have become intensively interconnected through social networking, insurers must become acutely aware of how the experience of one customer can be amplified—and can seriously impact the company’s image among a wider base of potential and existing customers, according to two PricewaterhouseCoopers experts.
Two sessions tomorrow will detail successes carriers have achieved using mobile technology in the U.K., Japan and other markets, exploring ways that U.S. insurers can learn from those successes.
Martina Conlon, principal at Novarica, has turned a question she is frequently asked into a full report about solutions to simplify the way companies conduct business.
The on-demand capabilities of cloud computing make it a compelling alternative for insurers looking to reduce costs around both applications and infrastructure. Yet concerns about security, stability, control, and other risks have caused the insurance industry to be relatively slow adopters of cloud technologies.
It wasn't that long ago that ACORD first announced the development of its Framework. Since then, we've accomplished a lot. Thanks to the efforts and contributions from members, we've made amazing progress in just a couple of years.
The focus of the social media conversation is on “rewards.” What is the ROI? How much will business increase? How many new recruits and customers can my company expect to draw in through social media? However, the social media risk conversation is still emerging and forming.
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