Some industry groups contend the FIO's regulation modernization report did not go far enough in highlighting the positives of state-based regulation. Others say that was not the point of the report.

In the last of our three-part series, we review the settlement process and its impact on customer satisfaction rating and claims management efficiency.

Its no surprise to observe that while innovation is definitely happening in some quarters, quite a bit more work remains to be doneand no doubt there will be some slipups along the way.

Its no surprise to observe that while innovation is definitely happening in some quarters, quite a bit more work remains to be doneand no doubt there will be some slipups along the way.

Some claims disputes are simply unavoidable, and mediation may be necessary to reach a settlement. Even if a settlement agreement is not reached, it's useful to consider that valuable views and lessons may be gleaned.

Cyclone Xaver, which heralded the first week of December by sweeping devastating wind and rain across Northern Europe, may cost the insurance industry between $962 million and $1.9 billion in losses, says AIR Worldwide.

The long-delayed U.S. Treasurys Federal Insurance Office modernization report concludes that the debate at present is not whether insurance regulation should be state-based or federal, but whether there are areas in which federal involvement in regulation under the state-based system is warranted.

The long-delayed U.S. Treasurys Federal Insurance Office modernization report concludes that the debate at present is not whether insurance regulation should be state-based or federal, but whether there are areas in which federal involvement in regulation under the state-based system is warranted.