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Harris and NU discuss agency strategy, building a legacy and what keeps him in the game after nearly four very successful decades of work.

The insurance business can be a funny thing. While it has provided fulfilling careers for thousands of people, so very few of them sought it out as a vocation. Even many of the industry's most successful players will tell you that selling insurance wasn't their first choice for a career,...

Brainstorming at Brand Camp yields practical tips to solve branding's most pernicious problems.

The concept of self-service is evolving as auto consumers, particularly those of the Gen Y era, desire more control and better access to the claims process, from FNOL to resolution.

Consumers, especially Millennials, desire more control of the auto claims process, from FNOL to resolution.

Consumers, especially Millennials, desire more control of the auto claims process, from FNOL to resolution.

Everybody loves apps. But when employees use their own mobile devices for work, what risks do they pose?

Use these tools to take some of the hassle out of tracking flights, comparing hotel reviews and saving money on fares and lodging.