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Following a year of major changes, insurance carriers are adjusting their focus to adapt to some new realities.
Insurance leaders are faced with the challenge of streamlining data sourcing and management processes that convert raw data into insights.
The right technology, processes and mindset can help insurance businesses come out of the pandemic stronger and more resilient.
Auto insurers trying to compete on price alone will find it takes more than a reasonable coverage rate to satisfy policyholders.
Completing entire processes in one place is the next stage in digitizing for insurance providers to meet today's consumer expectations.
While the pandemic accelerated the industry's digital adoption, panelists at Reuters' Future of Insurance say this is just the beginning.
P&C insurers can avoid losing customers by using automation to provide personalized communication and streamlined results.
Claims present a timely and important opportunity for insurance carriers to improve customer satisfaction and profitability.
P&C insurance carriers are increasingly expected to deliver seamless experiences across the customer journey.
Several commercial P&C insurance carriers have invested in new APIs, data analytics and product lines to gain an edge.
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