{
  "author": {
    "name": "Zviki Ben Ishay",
    "webUrl": "/author/profile/zviki-ben-ishay/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 10,
    "social": [],
    "articles": [
      {
        "uri": "/2022/03/29/is-your-digital-transformation-b2c-enough/",
        "title": "Is your digital transformation B2C enough?",
        "byline": "Zviki Ben Ishay",
        "kicker": "Expert Opinion",
        "prettyDate": "March 29, 2022",
        "timeToRead": "7 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2022/03/Consumer-Data-Protection-Article-202203281437.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/zviki-ben-ishay/",
            "name": "Zviki Ben Ishay"
          }
        ],
        "kickerNode": [
          {
            "uri": "/expert-opinion/",
            "sectionName": "Expert Opinion"
          }
        ],
        "summary": "Review the steps need to 'consumerize' the insurance customer experience for better direct-to-policyholder engagement.",
        "body": null
      },
      {
        "uri": "/2022/01/19/why-lemonade-metromile-should-keep-you-up-at-night/",
        "title": "Why Lemonade & Metromile should keep you up at night",
        "byline": "Zviki Ben Ishay",
        "kicker": "Commentary",
        "prettyDate": "January 19, 2022",
        "timeToRead": "5 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2022/01/Lemonade-Article-202201190855.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/zviki-ben-ishay/",
            "name": "Zviki Ben Ishay"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Review the three key areas to consider when making technology investments.",
        "body": null
      },
      {
        "uri": "/2021/09/30/remote-only-isnt-the-new-normal-change-is-the-new-normal/",
        "title": "Remote-only isn't the new normal — change is the new normal",
        "byline": "Zviki Ben Ishay",
        "kicker": "Best Practices",
        "prettyDate": "September 30, 2021",
        "timeToRead": "7 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2021/10/Team-Working-Remote.jpg-image620x372.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/zviki-ben-ishay/",
            "name": "Zviki Ben Ishay"
          }
        ],
        "kickerNode": [
          {
            "uri": "/best-practices/",
            "sectionName": "Best Practices"
          }
        ],
        "summary": "Insurance providers navigating the pandemic must consider whether remote-only is the best way to manage their workforces and serve customers.",
        "body": null
      },
      {
        "uri": "/2021/06/29/digital-completion-means-learning-from-insurtechs/",
        "title": "Digital completion means learning from Insurtechs",
        "byline": "Zviki Ben Ishay",
        "kicker": "Expert Opinion",
        "prettyDate": "June 29, 2021",
        "timeToRead": "8 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2021/06/Insurtech-Shutterstock.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/zviki-ben-ishay/",
            "name": "Zviki Ben Ishay"
          }
        ],
        "kickerNode": [
          {
            "uri": "/expert-opinion/",
            "sectionName": "Expert Opinion"
          }
        ],
        "summary": "Completing entire processes in one place is the next stage in digitizing for insurance providers to meet today's consumer expectations.",
        "body": null
      },
      {
        "uri": "/2021/04/07/dont-let-digitization-dread-drag-you-down/",
        "title": "Don't let digitization dread drag you down",
        "byline": "Zviki Ben Ishay",
        "kicker": "Commentary",
        "prettyDate": "April 07, 2021",
        "timeToRead": "7 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2021/04/Frustrated-businessman-A_stockphoto-Shuterstock.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/zviki-ben-ishay/",
            "name": "Zviki Ben Ishay"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Here are some of the most common reasons insurance companies fail to digitize completely — and how to address them.",
        "body": null
      },
      {
        "uri": "/2021/02/16/5-key-ways-to-automate-insurance-sales-workflows/",
        "title": "5 key ways to automate insurance sales workflows",
        "byline": "Zviki Ben Ishay",
        "kicker": "Commentary",
        "prettyDate": "February 16, 2021",
        "timeToRead": "6 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2021/02/Tech-Automation-TierneyMJ-Shutterstock.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/zviki-ben-ishay/",
            "name": "Zviki Ben Ishay"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Automating insurance sales processes can make inefficiencies a thing of the past with more digital and personalized services.",
        "body": null
      },
      {
        "uri": "/2020/12/01/how-to-expedite-claims-during-natural-disasters/",
        "title": "How to expedite claims during natural disasters",
        "byline": "Zviki Ben Ishay",
        "kicker": "Commentary",
        "prettyDate": "December 01, 2020",
        "timeToRead": "6 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2020/12/How-to-Expedite-Claims-During-Natural-Disasters.png",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/zviki-ben-ishay/",
            "name": "Zviki Ben Ishay"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Insurers and their customers both pay the price for inefficient claims after a catastrophe.",
        "body": null
      },
      {
        "uri": "/2020/09/24/what-is-the-right-balance-of-digitization-and-human-touch/",
        "title": "What is the right balance of digitization and human touch?",
        "byline": "Zviki Ben Ishay",
        "kicker": "Commentary",
        "prettyDate": "September 24, 2020",
        "timeToRead": "6 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2020/09/Digital-handshake-Shutterstock.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/zviki-ben-ishay/",
            "name": "Zviki Ben Ishay"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "\"There is a time for everything: a time for human guidance and a time for digitization,\" says this contributor.",
        "body": null
      },
      {
        "uri": "/2020/08/13/the-true-cost-of-a-non-digital-pc-claims-process/",
        "title": "The true cost of a non-digital P&C claims process",
        "byline": "Zviki Ben Ishay",
        "kicker": "Commentary",
        "prettyDate": "August 13, 2020",
        "timeToRead": "6 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2020/08/Piggy-bank-Shutterstock.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/zviki-ben-ishay/",
            "name": "Zviki Ben Ishay"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Insurance providers may be losing funds during the claims process as a result of out-dated legacy platforms.",
        "body": null
      },
      {
        "uri": "/2020/07/14/why-customer-facing-tech-is-now-key-for-insurance-brokers/",
        "title": "Why customer-facing tech is now key for insurance brokers",
        "byline": "Zviki Ben Ishay",
        "kicker": "Commentary",
        "prettyDate": "July 14, 2020",
        "timeToRead": "5 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/12/InsurTech-shutterstock_659393200-Falcon.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/zviki-ben-ishay/",
            "name": "Zviki Ben Ishay"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "When tech works well on the front-end, brokers can maintain their market advantage even in the face of new competition.",
        "body": null
      }
    ]
  }
}