Search Results

Builders experienced a record year as the housing market staged a comeback. But what does this mean for insurance?

As the insurance industry moves into the "Platform Age," all insurers will become digital insurers — or else.

Claims present a timely and important opportunity for insurance carriers to improve customer satisfaction and profitability.

What does digital transformation mean for the insurance industry and what challenges do carriers face?

It's time for insurers to ask themselves how their business is engaging with customers, and how this aligns with the company's overall digital strategy.

Using data to gain a deeper understanding of policyholder behavior can be one of the most effective means of building trust with insureds.

Most businesses overestimated their digital readiness and ability to handle the surge of customer requests triggered by the pandemic.

To compete with customer-oriented disruptors, insurers need to step up their game and provide intuitive, user-friendly, and fully digital claims processes.