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Together, insurance startups and incumbents can learn from and complement each other in reinventing the industry.

Investing in mobile-first strategy, chatbots, and the on-demand economy will pay off for property & casualty insurers in 2018.

In the year ahead, insurers will be challenged to effectively anticipate and adapt to an accelerating evolution in how insurance is designed, sold and serviced.

It's the most wonderful time of the year not just for you and your family, but for thieves, too.

Today's business culture and customer expectations demand that commercial insurance carriers embrace on-demand products and services.

Customer service is rapidly shifting to self-service, digital, and mobile, with the next wave including chatbots, natural language processing and AI/machine learning.

Property and casualty insurers can have a tough time connecting with their customers. One solution: Build a service ecosystem.

Insurers are under increasing pressure to cut costs and offer better digital services to their customers. Chatbots that serve as virtual insurance agents can help.