Here are five ways property & casualty carriers use the promise of artificial intelligence while balancing it against product and data complexity and the customers emotional needs.
If carriers can help agents become the perfect balance between efficient communicators and trustworthy advisors, there will be considerable business gains.
Projections for growth in connected cars, population, and new vehicles on the road suggest a potential exists for UBI adoption to expand exponentially in China and Brazil.
The trends impacting insurance and reinsurance companies are typically aligned, but sometimes the trends push and pull in an opposing (but complementary) way.
I am well aware of the stereotypes against my generation: Executives under age 35 are attached to smartphones, spend inordinate amounts of time on social media, and prefer FaceTime to face time.
"We noticed you have visited four gambling websites recently. Your profile suggests that you may be susceptible to gambling addiction." Are you open to receiving this message from your insurer? Celent's study shows that customers are neutral--and even hate--receiving messages based on their data and social media pattens