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The Borders juggernaut is out of business, while a mom-and-pop bookstore is going strong. What can agents learn from two bookstores?

The real-time interface between producers and carriers continues to be fine-tuned, even for the sometimes contentious areas of larger commercial business and E&S.

For most of the year, insurance IT leaders like to keep information about their strategic efforts out of the media, but each spring they burst from their shells to discuss the direction technology is headed.

If we’ve learned anything over the years it’s that with technology anything is possible. That even extends to real time commercial download, a project near and dear to the hearts of ACORD leadership and AUGIE.

Attendees of this year’s ACORD LOMA Insurance Systems Forum will have plenty of opportunity—both prior to and after the conference—to take advantage of educational activities to learn something more about the standards system and the industry, plus obtain necessary educational credit for professional designations.

Attendees of this year’s ACORD LOMA Insurance Systems Forum will have plenty of opportunity—both prior to and after the conference—to take advantage of educational activities to learn something more about the standards system and the industry, plus obtain necessary educational credit for professional designations.

Rick Gilman, executive director of the Personal Lines Growth Alliance, talks with Stu Durland, vice president of operations at Seely & Durland Insurance in New York, about the power of personal lines to enhance an agency's bottom line. American Agent & Broker editor Laura Toops hosts.

Gregory A. Maciag writes about bringing younger people in the insurance industry.