{
  "author": {
    "name": "Gregory A Maciag",
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    "articles": [
      {
        "uri": "/2015/10/19/innovations-with-acord/",
        "title": "Innovations with ACORD",
        "byline": "Gregory A. Maciag",
        "kicker": "Commentary",
        "prettyDate": "October 19, 2015",
        "timeToRead": "3 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/gregory-a-maciag/",
            "name": "Gregory A. Maciag"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "When you adopt industry standards, youre now in a position to collaborate with partners and replicate successful solutions easily, cheaply and confidently.",
        "body": null
      },
      {
        "uri": "/2014/10/01/e-signatures-the-sign-of-the-times/",
        "title": "E-signatures: The Sign of the Times",
        "byline": "Gregory A. Maciag",
        "kicker": "",
        "prettyDate": "October 01, 2014",
        "timeToRead": "2 minute",
        "image": {
          "uri": "",
          "width": "",
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        },
        "authors": [
          {
            "webUrl": "/author/profile/gregory-a-maciag/",
            "name": "Gregory A. Maciag"
          }
        ],
        "kickerNode": [],
        "summary": "Seventy-five percent of your customers say they start their searches for insurance online. As those customers rely more and more on mobile devices and technology to meet their needs, every insurance agent must think two steps ahead about ways to improve the experience.",
        "body": null
      },
      {
        "uri": "/2013/08/31/time-for-real-time/",
        "title": "Time for Real Time",
        "byline": "Gregory A. Maciag",
        "kicker": "",
        "prettyDate": "August 31, 2013",
        "timeToRead": "2 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/gregory-a-maciag/",
            "name": "Gregory A. Maciag"
          }
        ],
        "kickerNode": [],
        "summary": "Customers expect immediate action. The agent distribution channel is responding with 24/7 service, achieved through a combination of expanded relationships, agency tools and social networking.",
        "body": null
      },
      {
        "uri": "/2013/08/07/time-for-real-time-2/",
        "title": "Time for Real Time",
        "byline": " Gregory A. Maciag ",
        "kicker": "Commentary",
        "prettyDate": "August 07, 2013",
        "timeToRead": "2 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/gregory-a-maciag/",
            "name": "Gregory A. Maciag"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Agencies are working hard to improve the agent-customer relationship. But what about the agent-carrier relationship? A Real Time survey shows that agents need more carriers to provide real-time capabilities.",
        "body": null
      },
      {
        "uri": "/2013/08/07/time-for-real-time-2/",
        "title": "Time for Real Time",
        "byline": "Gregory A. Maciag",
        "kicker": "Commentary",
        "prettyDate": "August 07, 2013",
        "timeToRead": "2 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/gregory-a-maciag/",
            "name": "Gregory A. Maciag"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Agencies are working hard to improve the agent-customer relationship. But what about the agent-carrier relationship? A Real Time survey shows that agents need more carriers to provide real-time capabilities.",
        "body": null
      },
      {
        "uri": "/2012/09/30/customer-data-are-there-are-you/",
        "title": "Customer Data are There: Are You?",
        "byline": "Gregory A. Maciag",
        "kicker": "",
        "prettyDate": "September 30, 2012",
        "timeToRead": "2 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/gregory-a-maciag/",
            "name": "Gregory A. Maciag"
          }
        ],
        "kickerNode": [],
        "summary": "Customer care today is a whole new ballgame. Customers have better access to more information, and that results in new desires and very specific needs.",
        "body": null
      },
      {
        "uri": "/2011/10/31/you-and-technology-a-beautiful-friendship/",
        "title": "You and Technology: A Beautiful Friendship",
        "byline": "Gregory A. Maciag",
        "kicker": "",
        "prettyDate": "October 31, 2011",
        "timeToRead": "2 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/gregory-a-maciag/",
            "name": "Gregory A. Maciag"
          }
        ],
        "kickerNode": [],
        "summary": "Technology isnt the enemy. It also is not the silver bullet for all that ails a business. So what is it?",
        "body": null
      },
      {
        "uri": "/2003/05/13/the-big-picture-from-big-bang-to-web/",
        "title": "The Big Picture: From Big Bang To Web",
        "byline": "Gregory A. Maciag",
        "kicker": "",
        "prettyDate": "May 13, 2003",
        "timeToRead": "6 minute",
        "image": {
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        },
        "authors": [
          {
            "webUrl": "/author/profile/gregory-a-maciag/",
            "name": "Gregory A. Maciag"
          }
        ],
        "kickerNode": [],
        "summary": "The Big Picture: From Big Bang To Web Do you remember a fellow named Bran Ferrin (vice president of Disney Imagineering), speaking at ACORD's annual ...",
        "body": null
      },
      {
        "uri": "/2002/12/16/industry-standards-can-help-insurers-hedge-their-bets-with-it-investments/",
        "title": "Industry Standards Can Help Insurers Hedge Their Bets With IT Investments",
        "byline": "Gregory A. Maciag",
        "kicker": "",
        "prettyDate": "December 16, 2002",
        "timeToRead": "6 minute",
        "image": {
          "uri": "",
          "width": "",
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        },
        "authors": [
          {
            "webUrl": "/author/profile/gregory-a-maciag/",
            "name": "Gregory A. Maciag"
          }
        ],
        "kickerNode": [],
        "summary": "Industry Standards Can Help Insurers Hedge Their Bets With IT InvestmentsThe past year reminds me of "A Tale of Two Cities" by Charles Dickens and ...",
        "body": null
      },
      {
        "uri": "/2002/09/16/biometrics-help-find-your-true-identity/",
        "title": "Biometrics Help Find Your True Identity",
        "byline": "Gregory A. Maciag",
        "kicker": "",
        "prettyDate": "September 16, 2002",
        "timeToRead": "7 minute",
        "image": {
          "uri": "",
          "width": "",
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        },
        "authors": [
          {
            "webUrl": "/author/profile/gregory-a-maciag/",
            "name": "Gregory A. Maciag"
          }
        ],
        "kickerNode": [],
        "summary": "Biometrics Help Find Your True IdentityWhen you signed up at that new Web site last week, did you use one of your passwords with six ...",
        "body": null
      }
    ]
  }
}