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Here are 5 steps that can redirect your mind away from a fearful future and toward a happy present.

With a few shifts in thinking, you can outgun even the biggest players with limited capital, resources and staff.

We look at what our survey respondents described as the greatest threats to their business.

Applied Systems breaks down implementation practices in the agency management system, business intelligence, insurer connectivity, the cloud and mobile applications

If you want to add new lines of business, such as benefits or financial services, you don't want to have to run separate software for each new addition.

CRM capabilities are mandatory for gaining a deeper understanding of customers.

No matter your agency strategy, you need tools. More importantly, you need people that use them effectively and consistently. Here's three reasons why your tools fail.

Selecting and implementing a new AMS should not be taken lightly. Here are 11 reasons to get started.