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USAA earned the highest score with a rating of 75%, placing it 65th overall out of 318 companies across 20 industries.

Insurers generally evaluate the risk of insuring specific law practice areas based on two criteria: frequency and severity of claims.

U.S. homeowners and renters insurance customer satisfaction scores have reached an all-time high.

U.S. homeowners and renters insurance customer satisfaction scores have reached an all-time high.

The J.D. Power 2017 Home Insurance Study lists the top 20 insurance companies ranked highest in customer satisfaction.

The J.D. Power 2017 Home Insurance Study lists the top 20 insurance companies ranked highest in customer satisfaction.

Sales pitches once worked well with insurance customers, but not so much today.

Here are the auto insurance brand rankings for customer satisfaction by region, according to the J.D. Power 2017 U.S. Auto Insurance Study.