We have a consumer inquiry involving damage done to a rental property by a tenant. The dwelling was insured under a DP-3 form, 10/00 edition. The…

Can lawnmowers be covered under the building portion of the policy?

What is the difference between empty farmland and vacant land?

Discusses storage of property that can no longer be stored on insured premises and laundering of clothes during the relocation.

This Q&A discusses the definition of vermin.

Garden paths and rock structures as other structures.

Does the location of vacant land matter?

We recently received a claim in which the cause of loss is reported as "smoke damage".  The "smoke damage" is actually residue from some kind of drug…

Discusses date of loss versus date of assessment and payment of claim.

Is water from the roof surface water?