Splitting Hairs Semantics Are Important When It Comes to Coverage   By Susan L. Massmann, CPCU From the May 2009 issue of Claims Magazine  …

The Politics of Shoveling   No Shovel? No Salt? No Liability, in Some Cases   By Kelly Maheu From the March 2010 issue of Claims Magazine…

  Runaway Restaurant Adrift on the Ohio River     By Susan L. Massmann, CPCU From the April 2011 issue of Claims Magazine   In…

The Flipside of Altruism   When Volunteerism Leads to Lawsuits   By David D. Thamann From the October 2011 issue of Claims Magazine  …

When Agents Are Naughty, Claims Disputes Can Arise   Quotes, Coverage, and Expensive Misunderstandings   By Susan Massmann From the December…

Under Construction or Renovation? When Coverage Might Not Apply   From the September 2011 issue of Claims Magazine By Christine G. Barlow  …

Prickly Liability Issues: Purposely Distract a Driver or Help an Adulterer—Who Will Pay?   By David Thamann From the February 2014 issue…

Handling Employment-Related Injury Claims Applying Workers Comp, EPLI, or Both   By Diana Reitz From the July 2012 issue of Claims Magazine  …

The Plastic Menace?   Bisphenol-A’s Impact on CGL Policies   By Diana Reitz, CPCU, AAI From the June 2008 issue of Claims Magazine  …

Hacked! Commercial Communication Risks   Financial Loss from Unauthorized Phone and Internet Use   By Diana Reitz From the March 2013 issue…