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It is impossible to predict the full impact Tebow will have on the Jets; however, there are lessons to be learned about talent acquisition and allocation.

A hiring approach that focuses on tenure rather than attitude can be a recipe for disaster.

Developing staff is arguably one of the greatest challenges to effectively managing a claims organization. So what steps can managers take to effectively improve their organization?

Paul Morrissette writes why targeting the lesbian, gay, bisexual and transgender community to sell personal lines products is a part of a diverse marketing strategy that an agency can use to gain new clients.

Deep down I knew this day would come. I just didn't know when. This is my final column for Claims Magazine.

The Los Angeles Times reports that California's construction workers top the list of chronically uninsured employees. The data was collected from the California Health Interview Survey (2005) by UCLA's Center for Health Policy

In the ever-changing world of technology, electronic gadgets are everywhere. Cell phones, faxes and other paraphernalia are constant reminders that our wired society is connected 24/7. All this technology has implications for how well agencies

Many agencies' small-business departments consist of one or two account managers handling overflow accounts that commercial-lines producers don't want. Our agency, however, built a small-business unit with four producers and two account managers who