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The current remote-work environment highlights the need for insurance carriers and agents to step up integration of emerging technologies.

With a few shifts in thinking, you can outgun even the biggest players with limited capital, resources and staff.

With the large number of online services available today, which ones are best for the insurance market? Which are best to consider for you or your agency?

As a result of increased accessibility and tech sophistication, agents will find ample growth opportunities. But the most impactful industry changes will be driven by big data, security and mobile technologies.

Consumers mobile reliance drives how and when they transact business with independent agents. But today more than ever, agents and brokers can turn to their carriers and vendors for empowering tech solutions.

You want single sign-on from your carriers? "For independent agents, the leverage they have is the threat to leave," sources say.

It's no longer sufficient to say you have office hours from 8:30 a.m. to 5 p.m.

When insurers talk about mobile technology, the conversation usually revolves around smartphones, but at some point soon such discussions will likely be broadened to include the possible use of drone aircraft for claims management.