The installation of a new claims system at Farmers Alliance Mutual Insurance (FAMI) is part of a technology modernization initiative to improve customer service in the entire enterprise.
Over the last few months, each time we pick up a newspaper, turn on the radio or catch a political news item, we are bombarded with politicians stating tough decisions have to be made in order to restore the economy.
Insurers may be turning the corner in this struggling economy as we enter the second half of the year, one of the industry's top technology analysts said last week at a Tech Decisions webinar.
As they keep a finger on the pulse of the insurance and technology markets, at least one of the analysts participating in a Tech Decisions Web seminar believes insurers may be turning the corner in this struggling economy.
Green has always been the color of business, but in 2009, it doesn't just stand for money anymore. Green initiatives offer ways for insurance companies to become good corporate citizens and save some money in the process.
In tough times, the decision-making process of the agent becomes pivotal. What are agencies looking for from their carriers? Celent senior analyst Mike Fitzgerald explains how technology is helping carriers move products and make money.