While NASA may have popularized "Faster, Better, Cheaper," the philosophy behind this mantra has driven the reengineering efforts of many industries since at least the beginning of the Industrial Age.
3i Infotech announced it is expanding its service offerings in North America with two distinct business units: Business Process Outsourcing (BPO) and Global Information Technology Services (GITS).
Tech Decisions and Novarica are now accepting entries for the 2011 RAVE Awards. These awards recognize outstanding Software and IT Service providers based on feedback from their customers.
The alphabet soup of CCM (customer communications management) and ECM (enterprise content management) along with CRM, EBPP, BPM, and a host of others aren't topics that are likely to grab the attention of senior executives.