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Predictive analytics can be a powerful weapon in the battle against fraud. By modeling past incidences of fraud, and pairing those results with social-network analysis, predictive analytics can help insurers understand what it is about a claim, claimant or insured party that correlates with a higher propensity for fraudulent behavior.

The use of social-media sites—Facebook, YouTube, Twitter—has surged at a record-breaking pace over the past few years, and they are now used by employees and employers in almost every workplace—a development that has opened new vehicles for harassment, discrimination and employment-related defamation.

The use of social-media sites has surged at a record-breaking pace over the past few years, and they are now used by employees and employers in almost every workplace—a development that has opened new vehicles for harassment, discrimination and employment-related defamation.

Claims Channel Editor Christina Bramlet is twittering every day about breaking news and timely topics, not to mention keeping readers up to date on the latest postings to the Claims channel on PropertyCasualty360.com.

My daughter wants her own Facebook page. Desperately. All her friends are on there, and they're tweeting, too, so I am told.

New York Life Insurance Co. announced the start of a new social networking initiative designed to allow financial representatives the ability to connect and engage with customers in the social media arena.

If ever there was a business/technology that companies needed to reclaim some control over it's social media.

The growth of social media over the Internet is something insurance agents can embrace and learn to use as another tool to help grow their business, experts in its use said earlier this year.